Course Outline: What You Will Cover

Receive your Galileo (Computer Reservation System) certification and pave the way for a bright future in the travel and tourism industry. Students will complete the following units:

1 Unit Descriptions
  • Check Availability and Sell Flights
  • Build a Booking File
  • Add Passenger Services
  • Work with itineraries
  • Retrieve and Change a Booking
  • Price an itinerary
  • Display Fares and Rules
  • Manage Booking Files on Queue
  • Open/Passive/Waitlist Segments
  • Divide/Repeat Booking Files
  • Claim PNR
  • Reference Sell Cars Using Viewpoint
  • Direct Sell Using Viewpoint
  • Modify and Cancel Using Viewpoint
  • Display Car Vendor Index and Description Using Viewpoint
  • Issue a Ticket
  • Working with Ticketing Modiliers
  • Working with Tour / Net Remit Modifiers
  • Build Manual Fares for Ticket Issuance
  • Working with Electronic Ticket Data
  • Exchange Tickets
  • Auto Refund
  • Calculate Refund Amount
  • Auto Refund
  • Complete Refund Mask
  • Electronic Ticket Revalidation
  • Exchange Ticket Fare Validation
  • Fare Quote with Specific Fare Basis
  • Reference Sell Hotels Using Viewpoint
  • Direct Sell Hotels Using Viewpoint
  • Modify & Cancel Hotels

How Will You Benefit?

  • Fast track your career in travel and tourism
  • Learn the inside secrets of how to become a travel agency, bookings and reservations pro quickly and conveniently!
  • Study a travel course that was designed by the leading reservations company in the world
  • Free up valuable time, don’t waste time and money travelling to classes
  • Study at your own pace whenever and wherever you are
  • Have access to a tutor who works in the industry you are training for
  • Easy interest free payment plans from as low as $49 per week

Start reaping the benefits by enrolling today!

Career Prospects


Galileo CRS (Computer Reservations System) is the most popular computerised system used to store and retrieve information, and conduct all transactions related to travel. It goes without saying that knowledge in the Galileo CRS system definitely gives aspirants in the travel and tourism field a distinct advantage over other applicants.

Galileo (Travelport / Worldspan brands combined), connect approximately 63,000 travel agencies around the world to 460 airlines, 29,000 car rental locations, 82,000 hotels, 7,000 tourist attractions, and leading tour operators and cruise lines throughout the world. Depending on the travel agent’s country of origin, Galileo is also known as Apollo and Worldspan.

ICI is proud to be working in partnership with Galileo / Travelport, to offer our students access to invaluable Galileo eLearning training anytime and anywhere.

Jumpstart your career in travel and tourism by enrolling into our Galileo Certification course now!

See Current Counselling Job Vacancies


There are NO previous work or education requirements for entry into any course level. Students may enrol directly into the diploma or advanced diploma levels without completing lower ranked qualifications. Graduates can expect higher course levels to result in higher potential salary, positions and skill capabilities.

Course Length

On average it will take 20 hours to complete the Galileo certification. You are given a maximum of 12 months to complete your course.

Study Mode: Online Learning

This entire course is carried out via Distance Learning (also known as correspondence learning). Distance learning is ideal if you need to adapt around work, family, or other commitments.

The course will allow you to study at your own pace with no assessment deadlines. This means that you determine the pace of the course and within which time period you will ultimately complete your studies in

Recognition & Accreditation

This course is also recognised and accredited by the International Association of Private Career Colleges (IAPCC). The courses offered by ICI are unique as they take a very “hands on” approach. Our courses are not designed to teach you just the “theory” behind the industry – they are written and tutored by industry professionals and will fast-track you into a new career of your choice.


The Galileo Certification delivered directly in partnership with the developers of Galileo will assist in meeting the requirements of travel agencies worldwide. Galileo (Travelport / Worldspan brands combined), link well over 60,000 travel agencies globally, 460 airlines, 29,000 car rental locations, 82,000 hotels, 7,000 tourist attractions, and leading tour operators and cruise lines throughout the globe. Depending on the travel agent’s country of origin, Galileo is also known as Apollo and Worldspan. Your Galileo training will be a valuable certification to hold when working in the travel and tourism industry.


Already in the Profession or Industry?

Course fees can be claimed as a tax deduction as long as the course is sufficiently connected to your work activities.

What Do I Get?

All materials essential for course completion are included in the cost of the course fee. Upon enrolment, students receive:

  • All required study materials and course notes (online learning system)
  • Assessments
  • Industry based tutor who will service all of your course and career questions and guidance needs
  • Student ID card giving students access to thousands of discounts both at home and overseas! Save on transport, accommodation, communications, food, shopping, movies and more!

On successful completion of the course you will receive:

  • A graduation certificate officially recognizing your successful completion of Galileo CRS certificate (from Galileo)
  • Job search assistance: Graduate Career Services Program ( Click to learn more ).

Cut Off Date

is the next enrolment cut off date. Places are limited, in demand and entry into the course is on a first come first served basis.

Your enrolment is processed and acknowledged within 24 hours of the Institute receiving your application. You can expect to receive your course within days of enrolling. When you start your ICI course its at your own pace and you determine when you finish. Don’t miss out. Enrol today!

Course Investment & Payment Plans

How do I get started?

Click on one of the Enrol Now buttons below and you could be working on your first lesson – and towards a new career – in a matter of days!

Course Level Course Fee Pay Upfront
Save 10%
Weekly Instalment Plan
Interest Free
Galileo Certificate 690 10% Off = $620 ENROL NOW $198 deposit followed by $49 x 10 weeks ENROL NOW

Take the first step towards pursuing your dream of joining the travel & tourism industry NOW.

Simply click on one of the Enrol Now buttons that corresponds with the payment plan you wish to select (see above table).

How Does Online Studying Work?

As an ICI student, you’ll be able to train at home in your spare time, learning in the easiest possible way. There are no classes or lectures to attend, and no need to leave your job or change your schedule.

Enrol, Study at Home, and Graduate

ICI is committed to the successful completion of your course. The typical ICI student experience goes like this:

  1. The Enrolment Process
  2. Begin Your Studies
  3. Getting Help When You Need It
  4. Getting Assessed
  5. Graduation
1 The Enrolment Process

Select the course that interests you. The International Career Institute website offers course overviews, course outlines, course fees, student testimonials, and information on career services for graduates.

When you are ready to enrol in a program, simply complete the online enrolment form, or call our toll-free number to speak with an enrolment adviser.

2 Begin Your Studies

On enrolment students receive a welcome email and letter with instructions on how to login into your course and access your course and tutorial support. You will not be required to purchase any further materials. Courses are divided into modules with assessments located at the end of these modules. Assessments (written assignments) are based on what you have been learning about. No exams are involved.

Study at your own pace

One of the many great benefits of our courses is their modular format creates an easier and more effective way for you to learn. And with no need to follow a fixed timetable, you get to study and submit assignment for each module at your own pace.

3 Getting Help When You Need It

Your courses are designed so that you can study independently. However, if you have a question about anything in your course, just contact one of our industry based tutors. Contact details are provided in your welcome email and letter. Your tutors are industry professionals who are ready to answer any questions about the course, assessments and industry for which you are training for.

4 Get Assessed

At the end of modules you are asked to complete assignments. With no fixed assessment dates ICI students can submit their assessments at any time. This allows students to progress through the course at a pace that suits their needs. Assignments can be submitted via the student portal or email directly to the tutor.

Your assignments and projects will be graded on the following scale:

Grading scale
Lesson Grade (%) Letter Equivalent Rating
100 - 80 A Outstanding level of achievement
79 - 60 B High level of achievement
59 - 50 C Satisfactory level of achievement
49 - 40 D Marginal level of achievement
0 - 39 F Failed to complete course requirements

You must pass all modules and achieve a minimum of a C or higher in all studies to graduate. Should you not pass an assignment you are able to retake assessments as many times as you need (free of charge) in order to improve your results. Full tutorial support is available to guide you towards successfully completing your course.

5 Graduation

Graduates of the Institute are eligible for assistance under the Graduate Career Services Program which includes assistance in job searches (by career and region), preparing cover letters, tips on interviewing, and much more. As part of your graduation package, we offer a Certified Professional Resume Writer free of charge to help you compose your resume. All graduates receive a certificate of completion at the relevant level (Certificate, Diploma or Advanced Diploma / Executive Diploma), transcripts and a letter of recommendation.